Standard shipping takes 5-7 business days. Orders over $75 qualify for priority shipping (3-5 business days). You'll receive a tracking number once your order ships.

Yes! We offer free shipping on all orders over $35. Use code FREESHIP35 at checkout. Orders over $75 get free priority shipping automatically.

We offer a 30-day money-back guarantee. If you're not satisfied, contact us at support@puppyluv.com and we'll arrange a free return and full refund.

Absolutely! All our products are carefully vetted for pet safety. Our supplements are made with natural ingredients and our toys are tested for durability and safety.

Enter your discount code in the "Discount code" field at checkout. Current active codes: WELCOME10 (10% off), FREESHIP35 (free shipping), FLASH25 (25% off orders $75+).

Yes! Once your order ships, you'll receive an email with your tracking number. You can track your package directly through the carrier's website.

You can reach us via the chat button on our website, email us at support@puppyluv.com, or use our contact form. We respond within 2 hours during business hours.

Yes! We offer gift wrapping for a small fee. Add a note at checkout and we'll wrap your order beautifully with a personalized message card.