Privacy Policy

Last updated: June 20, 2026

PuppyLuv ("we", "us", or "our") operates the website https://puppyluv-7991.myshopify.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.

1. Information We Collect

We collect information you provide directly to us when you:

• Place an order (name, email, shipping address, payment information)
• Create an account
• Contact our customer support
• Subscribe to our newsletter

We also automatically collect certain information when you visit our Site, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to your comments and questions
• To send marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shopify — our e-commerce platform provider
• PayPal — for payment processing
• Shipping carriers — to deliver your orders (USPS, UPS)
• Google Analytics — for website analytics (anonymized)

4. Cookies

We use cookies to enhance your experience on our Site. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We implement industry-standard security measures to protect your personal information. Our Site uses SSL encryption (HTTPS) for all data transmission. Payment information is processed securely through PayPal and Shopify Payments — we never store your full credit card details.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

7. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: support@puppyluv.com
• Business Email: bware3394@gmail.com
• Website: https://puppyluv-7991.myshopify.com/pages/contact